About us

We as public officials and public servants reaffirm to our clients and all stakeholders that we are here to serve the people of Gauteng.

Provincial Mandate

Gauteng derives its provincial safety mandate from the constitution, national legislation, and the various strategies it has adopted.

Currently the provincial mandate is to ensure that Gauteng is a safe and secure province. Responsibilities of all government structures in the safety, security and justice arena in the province include monitoring of agencies, implementation of social crime prevention initiatives, management of traffic, educating citizens about public safety and improving the relationship between communities and Law Enforcement Agencies (LEAs). Other responsibilities of the structures include policing, law enforcement and prosecution of offenders.

This mandate was re-enforced by the adoption of the Gauteng Safety Strategy by the Executive Council of the Gauteng Province. The Gauteng Safety Strategy is premised on eight pillars, and these are:

Service Delivery

We as public officials and public servants reaffirm to our clients and all stakeholders that we are here to serve the people of Gauteng.

We are dedicated to continuously improve upon delivery and quality of the services that we offer from all divisions of the department through service and product knowledge.

We recognise that the performance of the people that we employ and retain in the department is integral to the quality of services we provide. We therefore operate with the philosophy that staff treated well will in turn care for our clients with the same dedication. We believe that not only is a partnership between us and our clients’ essential, but that this relationship must also be extended to include our staff.

We strongly encourage our customers to make their views known about any aspect of our operations. Their suggestions, complaints and compliments will help to shape the way we adapt and improve all aspects of our service delivery.

About us

Provincial Mandate

Improving the quality of policing.

Encouraging community participation.

Promoting social crime prevention.

Integrity management.

Improving the quality of policing.

Encouraging community participation.

Promoting social crime prevention.

Integrity management.

Institutional arrangements.

Creating a safer road environment.

Promoting pedestrian safety

Improving traffic law enforcement.

Institutional arrangements.

Creating a safer road environment.

Promoting pedestrian safety

Improving traffic law enforcement.

Service Delivery

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